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Jim Shaw

SUBMISSION TO OFFICE OF FAIR TRADING AND THE COMPETITION COMMISSION REGARDING ITV CONTRACT RIGHTS RENEWAL OBLIGATIONS

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Jim Shaw
 

Jim Shaw
 
Jim has extensive experience of commercial broadcasting from involvement in a number of countries. In the UK where he was a Director of Thames Television, in Europe, Asia and in the USA where he was chairman of the company he set up to market the airtime sales system, he personally produced, and that of the company he bought from its US owners. He was also a founder member of the European Commercial Broadcasters  Group.
 
Joined ABC TV Ltd in 1955 as a Sales Executive.
Appointed London Sales Manager Thames TV Ltd with the change of 
franchises in 1966.

Later appointed Sales Controller and then Director Sales and Marketing.

In the above tenure, chairman at one time or another of many industry committees including the  following:        

    Marketing

    Finance

    Research

    Acceptability of advertisements.

    New Technology.

 Head of TV Public Relations for the British Advertising Industry.

 Director of SAWA, the Screen Advertising World Awards festival in       
 Cannes , France
.

 Director of McCann Erickson agency.

 Director Molinaire, a post production facilities company.

Produced the worlds first, real time, online, interactive computer system to handle the sale of airtime and set up appropriate companies in the UK,  USA with Pete Cash ex head of the TVB (US)  and James  T. Shaw ex Director Sales ABC TV (US), France and Australia.

 Founded SKY Direct Satellite TV.

Contact Jim at jimshaw@commercialtelevision.biz

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THE SALESMEN   

(Abridged)

Torin Douglas looks at the career of one of TV's top salesmen     

Jim Shaw, sales director of Thames Television, has done a highly successful selling job both for his own station and for the medium as a whole.


If there was one moment during Thames Television's highly successful takeover of the New York station WOR last month that particularly pleased Thames' sales director Jim Shaw, it was when Procter and Gamble rang up to book some airtime.

"That for us was very exciting" Shaw says. "To get some money out of Procter and Gamble is tough enough in  Britain. It's just as tough in the States. That meant we were doing our job and that was nice."

P and G was one of many advertisers who only committed themselves after the audience ratings of the first nights of the week were known. "We were still selling on the Thursday night — we actually picked up three orders on the Thursday night for the next night's transmission" Shaw says.

"The ratings that we got on the Monday, which were about the three to four or five level, were by Thursday night more than doubled. We were getting ratings that any station would have been very happy to achieve — and they were five times the kind of ratings the channel we were using would normally attain at that time of the day.

"I would say that if we had had Thursday night's ratings on the Monday, we would have made a lot more money — three to four times as much, with the interest that was being shown. It was being suggested that if we had continued for a second week, we would really have cleaned up."

Thames  ' enterprise merely in staging the  New York   week — let alone making a success of it — has served to emphasise its position as  Britain   ’s number one commercial ITV company. It has the most lucrative franchise –  London   , Monday to Friday – and has produced more top programmes, in both critical and rating terms, than any other ITV company. Some would say its output, programme for programme, out rivals the BBC’s.

Its Sales Director, therefore, is a very big wheel in the television world, and it is little wonder that Jim Shaw is generally seen as doing a selling job not just for  Thames  but for ITV generally.

 Thames  sees itself as the brand leader” says Mike Yershon, media director of Collett Dickinson Pearce, “and feels it has a responsibility to take a lead. I think Jim is just the right man to lead the industry. He’s very amiable, very intelligent and  a very deep thinker — I think it's great that he's in the job he's in."

"He sees the role of  Thames  sales director as an industry role, selling the medium" agrees Ray Morgan, vice-chairman of Benton and Bowles. "You are much more likely to find him on an industry plat­form than some of the other TV sales directors."
   Sliaw is a member of the marketing committee of the Independent Television   Companies Association, the Advertising Association's Public Action Group and chairman of the Broadcast Liai­son Group. Before his promotion to sales director, he chaired the ITCA's copy committee.
  "He believes in advertising and sees the need for a responsible public defence of the business" says Peter Marsh, chairman of Allen Brady and Marsh, and a fellow-member of the Broadcast Liaison Group, set up two years ago to provide the media with speakers prepared to reply publicly to criticisms of advertising.

  "I've known James since he worked at ABC in the sixties," says Marsh. “We were both worried about the standard advertising industry spokesmen, dull, grey apologies. That was how the group got together. He was responsible for me doing my first major interview on television – with Jill Tweedie on sex in Advertising”.

Shaw sees the change in the attitude to the control of advertising as the biggest change since he came into ITV 20 years ago. “We’re more convinced now – as indeed is the whole of society – to respond to social needs and situations.

“Ads, that we would have accepted quite happily without having any conscience about doing so, are now seen, looking back, as being things which in today’s society wouldn’t be acceptable.

“There’s a far more enlightened approach to the control of television advertising and far more concern. But you’d expect this. In the intial days, people were concerned about getting television of the ground. Once it became successful, you then look at what you are doing and say “What are we doing wrong?”

“ I believe that the control of television advertising in this country is probably the best in the world. I don’t know any other country where they have the same sensible balance”.

Nevertheless, as a salesman, Shaw believes that the control process works both ways — that just as some of yesteryear's ads would not be acceptable today, so some ads that were not acceptable then should be permitted now.

"From time to time you look back at what you're not taking and say 'Are we right no longer to take that?' I believe very firmly that we should carry charity advertising and I will continue to promote that possibility. You should always be looking backwards as well as forwards."

Shaw's quest to get charity advertising on television is an extension of his efforts over the past seven years to attract all sorts of new advertisers into the medium — efforts which have significantly reduced the dependence of ITV on packaged goods advertisers.

"If you look at the situation a few years ago, television was very reliant on certain product groups" says Bernard Davy, media direc­tor of Lonsdale Osborne. "It has been left to the  London   stations to broaden the market and Jim Shaw has taken the lead in that area."

"In 1969, shortly after the new contracts had come into effect, we ran into a big problem with some of the major packaged goods advertisers cutting back their budgets," says Shaw. "We then saw quite clearly that the base on which we drew our advertising was far too narrow."

Thames  decided it had to make a more determined effort to develop new business, and Shaw, as sales controller, was very much involved in the setting up of several project development areas, each one assigned to a marketing team.

"Over the years, we were very much in the forefront in developing motor car advertising, durable advertising, retailer advertising and so on" says Shaw. "Retailing advertising has grown dramatically — we spent a lot of time on that. Motor car advertising has been very successful and financial advertising has grown very rapidly.

"The big disappointment was employment advertising which was coming on apace and suddenly switched off overnight in 1975, simply because the economy ran into trouble."

Shaw's biggest contribution to Thames, however, is generally accepted to have been the introduction of a demand led ratecard. The scheme ensures that the TV company sells all its available time at a price determined by demand.

When it was first introduced, many agencies complained that it was far too complicated, but since then many of the other ITV companies have introduced some element of it.

"I've got great admiration for Jim Shaw" says Mike Yershon. "His ratecard has totally revolutionised the buyer/seller relationship.I think it's brilliant.

"It is very complicated, but this means that the good buyer can do better for his client."

"Jim Shaw has made  Thames  a lot of money as a result of the ratecard" says Keith Nicholson, media director of Bellamy Nicholson Reeves Robertshaw.

"It's very interesting that there were comments made at the time that it was unfair and unreasonable and so on," says Shaw, "and yet it's the ratecard that's now held up as the ideal ratecard. It's slightly ironic."

Shaw has been sales director of  Thames  for 2˝ years and has worked for the company and its predecessor, ABC, for 20 years. He was sales controller of ABC at the time of the 1968 merger with Rediffusion and kept the job in the new company.

 

"  Thames  has one of the best sales operations in the business*' says Ray Morgan. There are people who feel that Shaw ran the department, even when he was sales controller. "He's been running the sales department for a long time, even when George Cooper was sales director" says the media director of one large agency

"1 don't think that Rick Hughes (the current sales controller) has taken over in quite the same way."

Yet their opinion is directly con­tradicted by that of two other media directors who maintain that Shaw "is a great delegator"."He lets people get on with it" says Bernard Davy. "He doesn't interfere. Other sales directors have to get involved in every problem, which means that when they're not there, the whole thing grinds to a halt."

"He's an ideas man of tremendous depth," says Robin Erskine 

TV advertising this summer has been dominated by the arguments over the huge rise in ITV's ad rates this year, coupled with declining audience ratings. For most of the summer, agency critics have met with a deafening silence from the TV companies, highly conscious of the fact that the Annan Committee is reading their every statement.

Eventually, this silence was broken by HTV's sales director Ron Wordley, in an article in Campaign  but there are a number of people who feel that Shaw would have liked to reply to the criticism himself — and a lot earlier in the summer — but that politics prevailed.

Shaw has since answered the critics — in the Young and Rubicam media bulletin, Time and Space - concluding: "Everyone in Independent Television knows full well that whilst we have the pre-eminent medium advertisers will not support us if they do not get value for money.

"We intend to maintain the quality of our medium and ensure that our medium is a viable proposition for advertisers, without whose financial support we would not exist."

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